Returns & Exchanges
At NONNA, we want you to be completely satisfied with your purchase. If your items aren't quite right, we offer returns and exchanges on all unworn, unwashed merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship Your Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing